BYOND BARRE GENERAL TERMS AND CONDITIONS:

MEMBERSHIP MONTHLY PLANS

• All memberships are billed automatically on a recurring monthly basis from the date of purchase using the payment method on file.

• By enrolling in a membership, you authorize Byond Barre to charge your payment method on a recurring basis for all applicable fees until cancellation is completed in accordance with these Terms.

• It is the member’s responsibility to maintain current and valid payment information at all times.

• All membership fees are non-refundable, regardless of attendance, usage, or participation level.

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​NON-MEMBERSHIP PURCHASES & ONE-TIME SERVICES

• In addition to memberships and class packs, Byond Barre offers non-recurring, one-time purchases including but not limited to single drop-in classes, introductory offers, weekly sampler packages, workshops, events, promotional passes, and other limited-use services (“One-Time Purchases”).

• All One-Time Purchases are charged in full at the time of purchase unless otherwise explicitly stated.

• All One-Time Purchases are final and non-refundable once completed. No refunds, credits, transfers, or extensions will be issued for unused, expired, or partially used One-Time Purchases.

• Each One-Time Purchase is subject to its stated validity period, expiration date, and/or usage limitations at the time of sale. Expired credits or unused sessions are automatically forfeited without exception.

• One-Time Purchases are non-transferable and may only be used by the individual purchaser unless explicitly stated otherwise.

• All One-Time Purchases are subject to Byond Barre’s Booking, Cancellation, No-Show, and Studio Conduct policies. This includes the requirement to cancel at least two (2) hours prior to class start time, with late cancellations or no-shows resulting in forfeiture of the applicable credit or fee.

• Byond Barre reserves the right to modify, discontinue, or replace any One-Time Purchase offering at any time without prior notice. Such changes do not entitle purchasers to refunds or compensation for unused value.​

LITE LOCAL MEMBERSHIP

• The Lite Local Membership includes five (5) class credits per monthly billing cycle.

• Credits are issued at the start of each billing cycle and are valid only for that cycle.

• Unused credits expire automatically at the end of each billing period and do not roll over under any circumstances.

• Credits have no cash value and cannot be exchanged, refunded, transferred, or applied to any other services, products, or events.

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LIMITLESS LOCAL MEMBERSHIP

• The Limitless Local Membership provides unlimited access to regularly scheduled classes while the membership is active and in good standing.

• Unlimited access is intended for individual use only and may not be shared, transferred, or used on behalf of another person.

• The Studio reserves the right to review booking patterns and address misuse, including suspected sharing or abuse of unlimited access privileges.

• Membership benefits apply only to standard scheduled classes and do not automatically include workshops, special events, or third-party offerings unless explicitly stated.

• Byond Barre reserves the right to modify pricing, schedules, instructors, class formats, and membership offerings at any time.

• Memberships may be cancelled at any time through the member’s online account or approved booking platform at least one (1) full day prior to the next scheduled billing datefollowing the steps below:

  • Log into your account online (desktop works best).

  • Click the menu tab "Plan Details," and select your active plan.

  • Click "Cancel subscription," and click "Yes, Cancel" in the pop-up.

  • Monitor your bank account to ensure no future charges are processed. If an error occurs, contact the studio immediately at BYONDBARRE@GMAIL.COM.

• Failure to cancel within this timeframe will result in the next billing charge being processed. No refunds or prorated adjustments will be issued.

• If a client is unable to cancel a membership independently, they need to email BYONDBARRE@GMAIL.COM at least two (2) business days before their next billing cycle, and explicitly ask for the studio to cancel their membership on their behalf.

• The studio is ultimately not held responsible for a client's failure to successfully cancel their membership – it is the client's sole responsibility to manage their own membership and ensure it is cancelled successfully before their next billing cycle.

• Cancellation stops future billing but does not provide refunds for any previously billed period.​

• Only Limitless Local Memberships are eligible for pause requests.

• Pause requests must be submitted via email  (BYONDBARRE@GMAIL.COM) and are subject to approval by Byond Barre.

• Approved pauses must be a minimum of three (3) weeks and may not exceed three (3) months.

• During a pause, membership access and benefits are temporarily suspended and do not accumulate or carry forward.

• At the end of the approved pause period, the membership will automatically resume unless otherwise confirmed in writing.

• Byond Barre offers prepaid class packs that provide a fixed number of class credits for use within a defined validity period.

• Class packs are designed for flexible attendance without recurring membership commitments.

• 5-CLASS PACK: Includes five (5) class credits valid for ninety (90) days from the date of purchase.

• 10-CLASS PACK: Includes ten (10) class credits valid for one hundred eighty (180) days from the date of purchase.

• 20-CLASS PACK: Includes ten (10) class credits valid for three hundred sixty five (365) days from the date of purchase.

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CLASS PACK EXPIRATION

• All class packs expire automatically on the stated expiration date.

• Any unused credits remaining after expiration are permanently forfeited.

• Expired credits cannot be extended, reinstated, transferred, refunded, or credited under any circumstances.

• Class packs are non-refundable and have no cash value.

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CLASS PACK TRANSFERABILITY

• Class packs are strictly non-transferable and may only be used by the original purchaser.

• Credits may not be shared, gifted, sold, reassigned, or transferred to any other individual or account.

• Byond Barre offers private and semi-private training sessions (“Private Sessions”) subject to instructor and studio availability. Private Sessions are designed as personalized instruction and may include one-on-one or small group formats.

• All Private Sessions must be booked in advance and are subject to availability. Appointment times are reserved specifically for the client(s) at the time of booking.

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PRIVATE SESSION PAYMENT

• Private Sessions must be paid in full at the time of booking unless otherwise agreed in writing.

• All Private Session purchases are final and non-refundable.

• Private Sessions have no cash value and may not be exchanged, transferred, or credited toward memberships, class packs, workshops, or other studio services unless explicitly approved by Byond Barre.

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PRIVATE SESSION CANCELLATION POLICY

• Due to the reserved nature of instructor time, Private Sessions require at least twenty-four (24) hours’ notice for cancellation or rescheduling.

• Cancellations made within less than 24 hours of the scheduled session will result in forfeiture of the full session fee.

• No-shows will be charged in full and are not eligible for refund, credit, or rescheduling.

• Repeated late cancellations or missed Private Sessions may result in loss of booking privileges for Private Sessions.

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SCHEDULING CHANGES

• Byond Barre reserves the right to reschedule Private Sessions due to instructor availability, emergencies, studio closures, or unforeseen circumstances. In such cases, clients will be offered a reschedule at the earliest available time.

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INSTRUCTOR ASSIGNMENT

• While Byond Barre will make reasonable efforts to accommodate instructor preferences, instructor availability is not guaranteed. The Studio reserves the right to assign or substitute instructors for Private Sessions at its discretion.

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PRIVATE SESSION EXPIRATION (IF APPLICABLE)

• Any Private Session packages or bundled Private Sessions must be used within the stated validity period at the time of purchase. Unused sessions beyond the expiration date are forfeited and will not be refunded or extended.

• All classes must be reserved in advance through the Studio’s approved booking system.

• Class reservations are required to guarantee a spot, as capacity is limited.

• The Studio operates on a first-come, first-served booking model.

• Cancellations must be made at least two (2) hours prior to the scheduled class start time.

• Cancellations made after this window are considered late cancellations.

• Late cancellations will result in an applicable fee.

• No-shows will result in an applicable fee and the loss of one (1) class credit.

• Repeated late cancellations or no-shows may result in booking restrictions or account review at the Studio’s discretion.

• No refunds, credits, or reinstatements will be issued for missed reservations under any circumstances.

• Byond Barre maintains a shared studio environment that requires respect for space, equipment, and fellow participants.

• All clients are expected to arrive in appropriate, clean, and safe athletic attire suitable for movement-based exercise.

• Clothing must not restrict movement, create safety hazards, or interfere with the use of equipment.

• For hygiene and safety reasons, clients must maintain appropriate personal cleanliness when attending class and must use equipment responsibly and as intended.

• The Studio reserves the right to refuse entry or participation to any individual whose attire, hygiene, or condition is deemed unsafe, inappropriate, or disruptive to the studio environment.

• The Studio enforces a standard of respectful conduct at all times. This includes behavior in class, in the studio space, and in all communications with staff.

• Byond Barre reserves the right to refuse service, suspend access, or terminate memberships or class packs without refund for behavior that is disruptive, unsafe, abusive, threatening, discriminatory, inappropriate, or inconsistent with studio standards.

• If a payment cannot be processed, the account may be suspended until the outstanding balance is resolved.

• During suspension, access to classes, bookings, and membership benefits may be restricted or paused.

• Members remain responsible for all unpaid balances incurred prior to suspension or cancellation.

• If a payment cannot be processed and the balance is not resolved within three (3) days of failure, the membership plan and any discounts will be automatically cancelled.

• Byond Barre reserves the right to modify class schedules, instructors, formats, pricing, programming, and studio operations at any time without prior notice.

• Temporary disruptions including but not limited to weather events, emergencies, maintenance, instructor illness, holidays, or unforeseen circumstances do not entitle members to refunds, credits, or extensions.

• The Studio will make reasonable efforts to communicate significant schedule changes when possible.

• All purchases made at Byond Barre, including but not limited to memberships, class packs, drop-in classes, private sessions, workshops, events, promotional offers, and any other services or products, are non-refundable.

• Once a purchase has been completed, no refunds will be issued for any reason, including but not limited to scheduling conflicts, illness, injury, relocation, dissatisfaction, unused credits, change in availability, or any of the situations below:

  • If a member requests a refund after an active billing cycle begins, and attends one or more classes under an unlimited class plan.

  • If a member retroactively requests a refund from a previous billing cycle, regardless if classes were attended during that cycle or not.

  • If a member attends one more more classes under an unlimited class plan, and is displeased with the services.

  • If a member purchased an unlimited class plan, and were unaware of the terms of the plan due to their own negligence.

  • If a member purchased an unlimited class plan at one point, and forgot the plan was active.

• Unused services, expired credits, or missed reservations do not qualify for refunds, credits, extensions, or account adjustments unless explicitly stated otherwise in writing by Byond Barre.

• Refund exceptions are not granted on a case-by-case discretionary basis unless required by applicable law. Any such exception does not constitute a waiver of this policy for future transactions.

• In the event of studio closure, schedule changes, instructor substitutions, or modifications to services, Byond Barre is not obligated to issue refunds or credits.

• All chargebacks or payment disputes initiated without prior communication with Byond Barre may result in suspension of account privileges and restriction from future bookings or services.

• Byond Barre reserves the right to adjust auto-payment membership rates at any time for any reason with 30 days notice. 

• For the safety and security of our clients, staff, and property, Byond Barre uses video surveillance in the studio. By entering our premises, you acknowledge and consent to being recorded on video. Video surveillance is not conducted in private areas such as restrooms or changing areas.

• Participation in physical exercise carries inherent risk of injury.

• By participating in any class or service at Byond Barre, you voluntarily assume all risks associated with such participation.

• All participants are required to sign a separate liability waiver prior to participation. That waiver remains in full effect and is incorporated into these Terms by reference.

• By purchasing, booking, or attending any service offered by Byond Barre, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in full.